Introduction
This Privacy Policy describes how Suizhou Jing Yong E-commerce Co., Ltd., a company registered in Suizhou, China, collects, uses, stores, and protects personal information. It applies when you visit the website at jingyong.mom, when you contact us by email or phone, and when you use any service we describe on this website.
The policy explains what information we collect, why we collect it, how long we keep it, and the choices you have. By using the website or contacting us, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please do not use the website or contact us.
We encourage you to read the full text of this policy and to check back whenever it is updated, because the practices described here can change as our services and the law evolve.
Developer and Operator
The website at jingyong.mom and the services described on it are developed and operated by the developer JingYong. JingYong acts on behalf of Suizhou Jing Yong E-commerce Co., Ltd., whose registered business address is Group 3, No. 36, Qianjin Community, Nanjiao, Zengdu District, Suizhou - 441300, China (CN).
This structure matters because it means that one named and accountable organization is responsible for the systems that process your information. When this policy refers to the company, to we, or to us, it means Suizhou Jing Yong E-commerce Co., Ltd. together with the developer JingYong working on its behalf.
You can reach the responsible team at any time using the contact details given at the end of this policy. We are committed to answering your questions about how your information is treated.
Information We Collect
We collect information in three broad categories. First, information you provide directly. This includes your name, your email address, your phone number, and the contents of any message you send through our contact form or by email to guide@jingyong.mom.
Second, technical information. When you visit the website, our servers may record your internet protocol address, your browser type, your operating system, your device type, and the pages you view.
Third, usage information. This covers how you move through the website, the dates and times of your visits, and the links you follow. We keep this collection narrow on purpose. We would rather collect less data and protect it well than gather everything and put it at risk.
We do not intentionally collect sensitive categories of personal information, such as health data, biometric data, or political opinions. If you happen to include such details in a message you send us, we will use them only to respond to your message and will delete them as soon as they are no longer needed. Please avoid sending us information you consider highly sensitive unless it is essential to the inquiry you are making.
How We Collect Information
We collect information in three ways. You give information to us directly when you complete the contact form, send an email to guide@jingyong.mom, or speak with us by phone.
We collect information automatically through cookies, server logs, and similar technologies when you browse the website. These tools help us understand how the site is used and keep it running reliably.
We may also receive limited information from trusted partners, such as email delivery providers, when they help us operate the website. In every case, we collect information only for the purposes described in this policy, and we do not look for ways to gather more data than the website needs.
We also keep records of our own business, including the notes we take when you speak with us by phone or when we exchange emails about a project. These notes help us serve you consistently across conversations and are treated with the same care as the information you give us through the website.
How We Use Information
We use the information we collect for clear and limited purposes. We use it to respond to your inquiries and to provide the services you request. We use it to operate, maintain, and improve the website, including keeping it secure and available.
We use it to understand how visitors use the site so that we can make it easier to navigate and more useful. We use it to communicate with you about your request and, only with your consent, about services that may interest you.
We use it to meet our legal and regulatory obligations. We do not use your personal information for purposes that are incompatible with the purpose for which it was collected, and we will not change the purpose of processing without a lawful basis for doing so.
Where we use automated tools to help sort or understand incoming messages, a human team member reviews the result before we take any action that affects you. We do not make decisions that significantly affect you using automated processing alone.
Legal Bases for Processing
Where data protection law requires us to have a legal basis for processing, we rely on one or more of the following. We process information with your consent, for example when you agree to receive updates from us.
We process information to perform a contract, such as a service agreement you enter into with us. We process information for our legitimate interests, such as operating the website, protecting it from abuse, and understanding how visitors use it.
We process information to comply with legal obligations that apply to us. Where we rely on consent, you may withdraw it at any time, and where we rely on legitimate interests, you may object to the processing under the rights described later in this policy.
International Data Transfers
The company is located in China, and the website is operated from systems that may be located in more than one country. If you access the website from outside China, your information may be transferred across international borders so that it can be processed and stored.
We take steps to ensure that any international transfer is protected with appropriate safeguards, including standard contractual clauses where required by applicable law. Transfers happen only to support the operation of the website and the delivery of the services you request.
If you have questions about how your information is protected across borders, please contact us using the details at the end of this policy, and we will explain the safeguards we apply.
Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires. Records of inquiries and correspondence are kept for a limited period that is long enough to serve you properly and to protect both of our interests, and no longer.
Once information is no longer needed, we delete it or make it anonymous in a secure way. Retention periods are reviewed regularly so that we do not hold data longer than necessary.
We review our retention practices at least once a year to confirm that nothing is kept for longer than it should be, and we update our records accordingly.
If you would like us to delete information about you earlier than the standard period, you may make that request under the rights described in this policy, and we will respond within the time allowed by law.
Security of Your Information
We apply technical and organizational measures to protect your personal information. This includes encryption of data in transit over the internet, restricted access to systems that hold personal information, regular backups, monitoring of systems for unusual activity, and training for the people who handle your data.
Access to personal information is limited to those who need it to perform their work. We review our safeguards whenever our systems or circumstances change, and we act quickly to address any weakness we find.
No method of transmission or storage is completely secure, and we cannot guarantee absolute protection against every possible threat. We work continuously to keep our protections strong and current.
We also carry out routine reviews of the way our systems are configured and the way access is granted, so that our protections stay effective as the website changes.
Your Privacy Rights
Depending on where you live, you may have rights in relation to your personal information. These can include the right to access the information we hold about you, the right to ask us to correct inaccurate information, the right to request deletion of your information, and the right to restrict or object to certain processing.
You may also have the right to receive a copy of your information in a portable format, and you may withdraw any consent you have given at any time.
To exercise any of these rights, contact us using the details at the end of this policy. We will respond within the time required by applicable law. We may ask you to verify your identity before we act on a request, so that we do not reveal information to the wrong person.
We will not discriminate against you for exercising your privacy rights, and we will not charge a fee unless your request is clearly repetitive or excessive. If we cannot fulfill a request, we will explain the reason and tell you how to lodge a complaint with a supervisory authority in your region if one is available.
Privacy for Children
The website and our services are not designed for children, and we do not knowingly collect personal information from children. Our services are intended for businesses and for people who are old enough to enter into a contract in their region.
If you are a parent or guardian and you believe that a child has provided information to us, please contact us using the details at the end of this policy. If we learn that we have collected personal information from a child in a way that is not permitted by applicable law, we will delete that information as quickly as we can.
We encourage parents and guardians to supervise children who use the internet and to teach them how to protect their own information when they are online.
Third-Party Links
The website may contain links to other websites that are not operated by us. These links are provided for your convenience, and they do not mean that we endorse the content of those sites.
When you follow a link to another website, the privacy policy of that website will apply to your information, not this one. We are not responsible for the privacy practices of third-party websites, and we encourage you to read the privacy policy of every site you visit.
If a linked site asks you for personal information, consider carefully whether that site is one you trust, and review how that site says it will protect your data.
Checking the policy of a linked site takes only a moment and protects you from surprises later.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the way we operate, changes in the law, or improvements to the website. When we make changes, we will revise the effective date shown at the top of this page, and we will post the updated policy in this location.
If a change is significant, we will make reasonable efforts to draw your attention to it, for example by noting the change prominently on the homepage. Your continued use of the website after the revised policy is posted means that you accept the updated policy.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any question about this Privacy Policy, about the way your information is handled, or about your rights, please contact us. Our contact person is Fu Xiaoqing.
You can reach us by email at guide@jingyong.mom or by phone at +16184505752. Our mailing address is Suizhou Jing Yong E-commerce Co., Ltd., Group 3, No. 36, Qianjin Community, Nanjiao, Zengdu District, Suizhou - 441300, China (CN).
Before we act on any request involving your personal information, we may ask you to confirm your identity. We do this to protect your data, and we will keep the verification process simple.
We will do our best to answer your question clearly and promptly, and we take every privacy concern seriously.